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General Information
Kränzelhof Experience (hereinafter also referred to as the “Company”) has drawn up the present data protection policy in order to inform visitors to the website about the modalities and purposes of data processing. In particular, visitors or those people who use the web services offered on the website are informed about data processing in accordance with Article 13 of the GVD of June 30, 2003 No. 196 (Data Protection Code). The present data protection provision relates exclusively to the above-mentioned website and does not also apply to linked websites or websites that may be visited by users.

This privacy policy is an integral part of our website and the services we offer. Access to and use of the website, as well as the purchase of the products offered on the website, require that the present privacy policy has been read and understood. If you do not agree with the present privacy policy, we ask you not to use our website.

The company can change or update this Privacy Policy in whole or in part. Changes or renewals to the privacy policy can be viewed by all users in the privacy column of the website and are binding from the moment they are published on the website. If the user does not agree to the changes, he can interrupt the use of our website. Continuous use of our website and our products and services after the above changes and / or updates have been published is deemed to be acceptance of the changes and recognition of the binding nature of the new terms and conditions. The website is owned and managed by the company.

Types of data collection and processing purpose:

  1. Navigation data
    The systems and software processes required for the correct execution of the website collect some personal data during normal use, the transmission of which is part of the normal use of Internet communication protocols. This is information that is not collected to identify a person concerned, but which, due to its nature, allows users to be identified through processing and compilation with data transmitted by third parties.
    This category of data includes the IP addresses or the names of the domain, the computers used by the users of the website, the URI addresses of the resources requested (Uniform Resource Identifier), the time of the request, the method used for the request to the server, the size of the file received in response, the status of the response given by the server (successful, error, etc.) as numeric code, and other parameters relating to the operating system and the computer environment of the user.
    These data are used exclusively for statistical purposes and are only managed anonymously in order to ensure that they function correctly. The data can also be used to determine responsibility in the event of hypothetical IT law violations with damage to the website: with the exception of this case, the aforementioned data will not be stored for longer than 24 months.

  2. Data provided voluntarily by users / visitors
    Data that is voluntarily and expressly transmitted to the Kränzelhof experience by visitors to the website for the purpose of using certain services (e.g. newsletter, "work with us" service, etc.) or by means of email inquiries can be automatically registered. however, the information will only be used for the services specified in the information letter.
    Your data will be used for the purpose of fulfilling your specific inquiries, contractual obligations, tax or accounting obligations, invoicing, debt collection and the fulfillment of the obligations prescribed by the applicable laws.

  3. Cookies
    This website also collects personal data through the use of cookies.

With the exception of the navigation data, the Kränzelhof experience only processes data that the user has provided voluntarily and expressly. The refusal to provide certain information could, however, limit the services offered.
As soon as the registration has taken place, the personal data will only be processed for the services specified in the information letter.

Visitors to the website can register for one or more of the following services:

  • Newsletter

  • Information about services / products, offers, inquiries, etc.

  • Participation in various initiatives

  • Purchases for the products offered on the website

  • Express your interest in working in society and / or respond to a job advertisement

  • Contact the company using the specially prepared form.

Visitors have the opportunity to register for our newsletter. In the event of registration, all personal data will be processed in accordance with the information letter or for the purpose of data processing in accordance with the internal procedures for managing contacts.

Via the section Jobs @ Kränzelhof Experience - Job Offers, visitors can send job requests or reply to job offers. In the case of registration, all personal data will be processed in accordance with the information letter or for the purpose of data processing in accordance with the internal procedures for personnel management.
This service is also subject to the express consent, by ticking your own box, of the company's privacy policy.

Visitors have the opportunity to get in contact with the company using the form specially provided for this purpose. In the event of a request, all personal data will be processed in accordance with the information letter or for the purpose of data processing in accordance with the internal procedures for managing contacts. This service is also subject to the express consent, by ticking your own box, of the company's privacy policy.

Processing of personal data
According to Art. 28 of the Legislative Decree of June 30, 2003 No. 196 (Data Protection Code), the Kränzelhof experience, a company under Italian law, with its registered office in Tscherms, Gampenstraße 1, registered under the number IT01472290210, is the owner of the rights of the administration or the Processing of all personal data that may be collected via the aforementioned homepage.
Personal data will only be processed within the meaning of the present data protection regulation by employees of the Kränzelhof experience, who have been expressly named as persons responsible for data protection processing. The employees have been adequately trained in this regard and work under the direct supervision and responsibility of the owner of the data protection processing.
The person responsible for data processing is the current person in charge of IT security for the Kränzelhof experience. An up-to-date list of all data protection officers can be requested by email from the owner himself or from the person responsible for data processing.

Transfer to third parties
The personal data will not be disseminated under any circumstances, unless stipulated by law or the judicial authority or other corporations and institutes request it.

In addition, the company also uses the services of other companies and / or persons to provide certain services, such as sending emails, delivering parcels, making payments. The aforementioned third parties only have access to those personal data that are absolutely necessary for the completion of their own tasks. The company underlines that third parties are prohibited from using the personal data for other purposes and the obligation to use this data in accordance with the privacy policy and the applicable legal provisions.

Erlebnis Kränzelhof does not intentionally collect sensitive or judicially relevant personal data via its website. In terms of Art. 4 of the Data Protection Code, sensitive data is personal information on gender and ethnic origin, religious, philosophical or other beliefs, political attitudes, membership in parties, trade unions, associations or organizations with a religious, philosophical, political or union background Background, as well as information about one's own state of health or sexual orientation. According to Art. 4 of the Data Protection Code, data relevant to the courts includes personal information that is based on measures based on Art November 2002 on the criminal record, the register of administrative penalties as a result of criminal acts and the related proceedings, or on the position as a defendant or suspect within the meaning of Articles 60 and 61 of the Code of Criminal Procedure. We recommend that you do not provide such information on our website. If this is unavoidable (for example in the case of assignment to protected groups of people when sending a résumé for employment purposes, in response to a job offer or when expressing interest in a job at our company), we request that the specific informative letter be sent by post. In it, please give your written consent to the treatment of said personal and sensitive data.

Retention of the data
Information and personal data that are collected via this website, including those that the visitor voluntarily provides in order to obtain the sending of information material or other communications by writing to the addresses given in the "Contacts" section, are used exclusively for the provision of the desired performance is only kept for the time absolutely necessary. Once the service has been performed, all personal data are deleted on the basis of the data protection guidelines of the Kränzelhof experience, subject to governmental requirements to the contrary or retention required by law.

Exercising your rights
According to Art. 7 of the Data Protection Code, the person concerned has the right at any time to receive confirmation of the existence or non-existence of personal data and to find out its content and origin, to check its accuracy and to request that it be completed, updated or corrected. He also has the right to have data that is used unlawfully deleted, anonymized or blocked, as well as to oppose the use of the same at any time for good reasons. For this it is necessary to contact the owner of the data processing or the data protection officer via the email

Data security
Kränzelhof experience protects personal data using internationally recognized security standards and procedures that

  • unauthorized access

  • unauthorized use and distribution

  • unauthorized change

  • Make loss and unintentional or illegal destruction impossible.

Underage visitors
The company's website, which is governed by this data protection policy, is not intended for use by minors. We are aware of the need to protect data relating to minors, especially in the online environment. That is why we do not collect or save any data from underage visitors, unless in an involuntary manner.


© Copyright
Kränzelhof experience

Kränzelhof experience
Gampenstrasse 1
I-39010 Tscherms
South Tyrol - Italy

  +39 0473 56 45 49
  +39 0473 55 48 06


VAT number


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MOJO Creations

7, rue de Koerich
L-8371 Hobscheid

  +352 691 855 125

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